partnership

Partnership

Safety is our business and together we can improve standards, awareness and safety

The CoffeeSafe partnership aims to help you offer your customers further compliance with the statutory Pressure Safety Regulations 2000 (PSSR) by helping to maintain the safety of traditional espresso, bean to cup and self-serve vending coffee machines.

The Pressure Systems Regulations 2000 (PSSR 2000) legislation require that statutory examinations are carried out at regular intervals. This can be provided to your client base in addition to your existing service and maintenance offering.

As an established coffee machine engineer, you act as the competent examiner and CoffeeSafe, as the competent person, provide the certified Written Scheme of Examination as stated under Regulation 8, HSE PSSR 2000.

How the CoffeeSafe Partnership will benefit you.

  • Safety Regulation training approved and certified by IOSH
  • On-going support and advice from health and safety specialists at CoffeeSafe
  • Working to industry and best standard practices
  • Free independent health and safety audits
  • Removing the need for third party inspection engineers
  • Easier to schedule examinations as there is only a need for one engineer on site
  • Increased revenue
  • Promotion for your company as a CoffeeSafe approved partner

If you are interested in becoming a CoffeeSafe partner, please read on to find out more.

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IOSH approved training covering

  • Pressure Systems Safety Regulations 2000 awareness including promotion of a safety-first approach at all times.
  • How and why PSSRs were introduced and the cost of noncompliance.
  • Who holds responsibility to the Regulations?
  • Analysis and discussion on both the importance and methods of implementing PSSR 2000 via the Approved Code of Practice (ACOP).

This online training course is designed for and to complement an individual’s competence as an established espresso coffee machine service engineer.

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Dedicated online portal

  • No requirement for any specialist technology - software or hardware.
  • Examination reports uploaded via the CoffeeSafe web application, which can be accessed via any web browser.
  • Ability to submit and store examination reports, images and documentation relating to each system of the equipment under examination.
  • Stores all produced Written Schemes of Examination.
  • Software scheduling of systems via examination dates.
  • Ability to record and store service/repair reports free of charge.
  • Engineer member profiles including KPIs of engineer reporting standards.
  • Offers end user accessibility 24/7.
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Dedicated on-going support

  • Auditing and feedback on all examination reports. Experience has shown that this feedback provides a real incentive for engineers to improve the quality of their examination and reporting.
  • Phone based support to advise on the Regulations and examination reporting techniques.
  • Free on site audits, followed by a written audit report. This helps eliminate to reinforce a safety-first approach and share industry best practice. It enables us to maintain a physical partnership with your engineers and managers.
  • Online advertisement as a CoffeeSafe approved provider.

Quality Assurance

The CoffeeSafe 'Code of Conduct' including our distinct auditing processes combine to provide a robust quality assurance. The aim of which is to

  • To promote a safety-first approach.
  • To ensure the Written Scheme of Examination and Pressure Systems and Safety Regulations are being adhered to.
  • To promote and share industry best practice amongst the CoffeeSafe community in examinations and reporting.
  • To help maintain consistency of all examinations and reporting.
  • Review of examination reports - Every CoffeeSafe examination report submitted is individually quality audited and feedback is provided to measure the field service engineer’s reporting performance, this is then displayed as a key performance indicator within the service providers organisation page on CoffeeSafe.

On-site Audit - Engineers are periodically audited by the CoffeeSafe Quality Assurance Audit Engineer.

  • All on site audits are arranged with the service provider’s technical manager.
  • They take place at a mutually convenient time and place.
  • The emphasis of each on-site audit is on discussion and observation of the field service engineer’s ability to carry out the requirements of the Written Scheme of Examination in an objective and professional manner with no conflict of interest and with impartial reporting.

Audit - Output

  • All audit feedback is made available to the Technical Manager of the Service Provider, the Engineer and CoffeeSafe.
  • Feedback from the audit processes should be included in the development plan for the engineer and the service provider to ensure continuous improvement in the services provided.

Service Provider Review

  • CoffeeSafe will carry out Service Provider reviews to maintain ongoing contact with each service provider to ensure a successful working partnership and to provide opportunity for any issues to be discussed and improvements to be implemented.
  • Many engineers have requested an impartial CoffeeSafe audit as a way to add to their continual professional development.

We are completely independent - we are not affiliated to any suppliers or insurers.